Returns & Exchanges

At Etonic, we stand behind the quality of our footwear and apparel, offering a 30-day window for returns or exchanges on all items in their original, unworn condition. We strive to ensure your complete satisfaction with every purchase through a streamlined and transparent return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.